Frequently Asked Questions
Everything you need to know about shopping with A Friend Indeed Australia.
How long does shipping take within Australia?
We offer standard shipping which typically takes 3-7 business days, and express shipping which arrives within 1-3 business days depending on your location.
What is your return policy?
We accept returns on all full-priced items within 30 days of purchase, provided they are unworn, unwashed, and have all original tags attached.
How do I find my correct size?
Each product page features a detailed size guide. We recommend comparing your measurements to our chart to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options including Afterpay and Klarna.
Do you ship internationally?
While we primarily serve Australia, we do offer international shipping to selected countries. Shipping costs and delivery times will be calculated at checkout.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.